Last Updated: September 20, 2026
At homerecordinglessons.com, our primary goal is to provide high-quality digital educational products, resources, and bespoke audio engineering services.
Because we offer both self-paced educational resources and custom human audio engineering services, our refund and cancellation policies are structured according to the nature of each deliverable.
1. Digital Educational Products & Courses (30-Day Money-Back Guarantee)
For any self-paced digital program, course, or downloadable educational product purchased directly from our website, we provide a 30-Day Money-Back Guarantee.
- Evaluation Period: You have 30 calendar days, starting from the exact date and time of your purchase, to evaluate the material.
- 100% Refund: If for any reason you feel the program does not meet your expectations, we will refund 100% of your purchase amount—no questions asked and no hidden fees.
- Access Revocation: Upon completion of a refund, your license to use the educational material is automatically revoked, and access to the course/download portal will be disabled.
2. Personal Audio Mastering Services
Our mastering service is a custom, human-engineered professional audio service tailored specifically to your individual song. Because dedicated studio time and professional labor are committed immediately upon order confirmation, the following terms apply:
- Included Revisions: Every mastering order includes up to two (2) revision rounds on the originally submitted mix file. This ensures we can fine-tune the low-end balance, overall tone, dynamics, and competitive loudness to match your artistic vision.
- Non-Refundable Deliverables: Work on your track begins promptly upon receiving your mix file and order notes. Once your first master export has been delivered, the order is strictly non-refundable.
- Order Cancellation: If you have placed an order but need to cancel before audio engineering work has commenced on your mix file, you may request a full cancellation and refund by emailing us immediately.
- Scope of Revisions: Revisions apply exclusively to adjustments made from your originally submitted stereo mix file. Any replacement mix exports, new DAW bounced versions, or arrangement changes submitted after mastering has begun are not classified as standard revisions and require a separate fee.
3. How to Request a Refund or Order Cancellation
The process is straightforward and designed to be hassle-free:
- Send an email to info@homerecordinglessons.com with the subject line “Refund Request” or “Mastering Cancellation”.
- In your message, include your full name, the email address used during purchase, and your order/transaction ID so we can locate your record quickly.
- For digital courses, you are not required to provide an explanation, though constructive feedback is always welcome to help us improve.
4. Refund Processing and Timeline
- Approval & Processing: Once we receive and verify your eligible request, our team will process the refund within 1 to 2 business days.
- Payment Method: Refunds are issued exclusively to the original payment method used during checkout (e.g., credit/debit card, Apple Pay, Google Pay).
- Bank Clearance: Once processed on our end, funds typically reflect in your account within 3 to 10 business days, depending on your bank or card issuer’s clearing cycles.
5. Exceptions
- Refund requests for digital educational courses submitted after the 30-day window from the purchase date will not be accepted.
- Chargebacks or payment disputes initiated without first contacting support will void any active revision privileges or digital licenses.
6. Contact Us
If you have any questions regarding our Refund Policy or need technical guidance prior to placing an order, please contact us at info@homerecordinglessons.com. We are always happy to assist you.
